Terms of Service

Please read these Terms of Service carefully before using Trusthelm. By accessing or using our service, you agree to be bound by these terms.

1. Service Description

Trusthelm is an educational and organizational tool designed to help trustees understand and manage their trust responsibilities. Our service includes:

• Document storage and organization
• AI-powered extraction of trust information
• Task and duty tracking
• Asset inventory management
• Financial activity logging
• Reminder and check-in systems

2. Not Legal, Tax, or Financial Advice

Important: Trusthelm is not a law firm and does not provide legal, tax, or financial advice. The information and tools we provide are for educational and organizational purposes only.

You should consult with qualified legal, tax, and financial professionals before making any decisions regarding your trust. Trusthelm does not replace your attorney, accountant, or financial advisor.

AI-generated summaries and extractions are automated tools intended to help you understand your documents. They are not legal interpretations and should be reviewed by a qualified professional.

3. User Responsibilities

By using Trusthelm, you agree to:

• Provide accurate information about yourself and your trust
• Ensure you have the legal right to upload and manage the documents you submit
• Maintain the confidentiality of your account credentials
• Comply with all applicable laws regarding trust administration
• Notify us immediately of any unauthorized access to your account

4. AI Processing

Trusthelm uses artificial intelligence (specifically Anthropic models) to process your uploaded documents and extract information. By using our service, you consent to this processing.

You understand that:

• AI extractions are automated and may not be 100% accurate
• You should review and verify all AI-generated information
• AI-generated summaries are not legal interpretations
• We do not train AI models on your data without your explicit consent

5. Data Ownership and Privacy

You retain ownership of all data you upload to Trusthelm. We do not claim any ownership rights to your trust documents or information.

You may:

• Export your data at any time (PDF, CSV, or bulk download)
• Delete your account and all associated data
• Control who has access to your trust information

We will never sell your data to third parties. See our Privacy Policy for details on how we handle your information.

6. Payment Terms

Trusthelm offers both free and paid subscription plans. By subscribing to a paid plan, you agree to the following:

• You will be billed according to the pricing plan you select
• Subscriptions automatically renew unless cancelled
• You may cancel at any time; cancellation takes effect at the end of the current billing period
• Refunds are provided at our discretion or as required by law
• We may change pricing with advance notice

7. Limitation of Liability

To the maximum extent permitted by law, Trusthelm and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of our service.

This limitation applies whether the damages are based on warranty, contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from or relating to these Terms or our service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or $100 if you have not paid for the service.

8. Disclaimers

Trusthelm is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

• The service will meet your specific requirements
• The service will be uninterrupted, timely, secure, or error-free
• The results from using the service will be accurate or reliable
• Any errors in the service will be corrected

9. Dispute Resolution

Any dispute arising from these Terms or your use of Trusthelm shall first be addressed through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Arbitration shall take place in Birmingham, Alabama, unless otherwise agreed by the parties. The arbitrator's decision shall be final and binding.

You agree that any arbitration or legal proceeding shall be conducted only on an individual basis and not in a class, consolidated, or representative action.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law provisions.

11. Modification of Terms

We may modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of Trusthelm after such changes constitutes your acceptance of the new Terms.

12. Termination

We may suspend or terminate your access to Trusthelm at any time, with or without cause, with or without notice. Upon termination, your right to use the service will immediately cease, but you may still export your data.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@trusthelm.ai
Mailing Address: Trusthelm, 123 Innovation Drive, Suite 400, Birmingham, AL 35203